September 2023
By: Sofia Barrera
Have you ever noticed how traditional interviews can sometimes feel like a boring role play? You may be talking to a candidate, but you feel like you're listening to a rehearsed answer instead of getting to know the real person. I've noticed this too and decided to do something about it.
Instead of sticking to the same old routine of predictable questions, I ventured into more creative and challenging questions. Why? Because I wanted to find out who the candidates really are. I wanted to see how they thought, how they solved problems, and if they were a good fit for our culture.
But not only did I change the questions, I changed the methodology, I got them to tell stories, just like you are reading. I developed gamification strategies and platforms to make the process even more efficient and accessible to everyone. I didn't want the first stages of selection to be a headache, and these tools helped eliminate unnecessary face-to-face time.
In addition, by integrating different decision makers from different areas, we were able to get a more complete and diverse assessment of the candidates. It is exciting to see how these innovations are changing the way we evaluate and select the right people for our clients.
In addition, I have created an open communication environment where candidates feel free to be themselves without exaggerating or withholding information. This practice not only encourages honesty, but also builds a solid foundation of trust from the outset. In fact, this mutual trust has become a fundamental pillar of our strategy and has opened up non-traditional channels of communication that benefit both the candidates and us. I have to say that my knowledge of non-verbal behavior and lie detection helps me in this reading, but in the end it is a more natural, human and fun process of getting to know each other than a traditional interview.
If I have learned anything during this time, it is that innovation is key in recruiting. By moving away from boring interviews and asking questions that really matter, I've gained a more authentic view of candidates. And that has led to more accurate and meaningful recruiting. That's how I'm improving the way we assess people in today's workplace! How about you? Have you been encouraged to do things differently?
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